Data Processing Policy
At DIAZFRANCOIP.COM (hereinafter, “the Company”), we are committed to protecting the privacy, confidentiality, and security of the personal data of our users, clients, suppliers, and partners.
In compliance with Law 1581 of 2012, Decree 1377 of 2013, and any other regulations that amend or supplement them, we hereby make our Personal Data Processing Policy available to you.
By browsing our website and providing us with your data, you accept the terms described below.
1. Data Controller
Company Name: DIAZFRANCOIP.COM
Address: Calle 22 # 88 – 95, Bogota – Colombia
Email: patents@diazfrancoip.com
2. Purpose of Data Processing
The personal data we collect through our contact forms, emails, or customer service channels will be used for the following purposes:
To respond to your inquiries, service requests, or quotes related to intellectual property, patents, and trademarks.
To manage any commercial or contractual relationship that may be established.
To send information of interest, legal updates, newsletters, and service updates (provided that the user has authorized it).
To comply with applicable legal and regulatory obligations in Colombia.
3. Rights of Data Subjects
As the data subject, Colombian law grants you the following rights:
To access, update, and rectify your personal data provided to the Company if it is partial, inaccurate, incomplete, or fragmented.
To request proof of the authorization granted for processing your data (except where exempted by law).
To be informed, upon request, about how your personal data has been used.
To file complaints with the Superintendency of Industry and Commerce (SIC) for violations of data protection regulations.
To revoke authorization and/or request the deletion of your data when you consider that constitutional and legal principles, rights, and guarantees were not respected during processing.
4. Procedure to Exercise Your Rights (Habeas Data)
If you wish to consult, update, rectify, or request the deletion of your data from our databases, you may send a formal request to our email: patents@diazfrancoip.com
Request Requirements:
To process your request promptly and securely, please include:
Full name and identification of the data subject.
A clear description of the facts giving rise to the inquiry, claim, or request.
Email or contact address to receive the response.
Any supporting documents you wish to submit (if applicable).
Response times will be governed by the legal terms established by Law 1581 of 2012 (10 business days for inquiries and 15 business days for claims).
5. Information Security
At DIAZFRANCOIP.COM, we adopt the technical, human, and administrative measures necessary to ensure the security of personal data, preventing its alteration, loss, unauthorized or fraudulent consultation, use, or access.
6. Policy Modifications
This policy may be modified at any time to adapt to legislative or judicial updates.
ny substantial change will be published in a timely manner on this website.
Date of last update: July 2026.